CRM 2013

1) Customer Center

2) Microsoft Dynamics CRM 2013 Feature Overview

3) Updated information on the CRM 2013 product launch

4) For more detail see CRM 2013 Implementation Guide (

5)Microsoft Dynamics CRM Customer Center —

6) In CRM 2013 you can do client side scripting without knowing anything about JavaScript!

CRM 2013: Using Multiple Business Rules

CRM 2013: Understanding Portable Business Logic

6.1 Business Rules in Microsoft Dynamics CRM 2013 – New feature introduction & basic facts.

7) Opportunity Entity Changes in Dynamics CRM 2013

8) How to turn on Duplicate Detection for client side in Microsoft Dynamics CRM 2013

9) Email Router

9.1 Don’t forget to update your email router (CRM 2013)

note that the email router no longer exists in CRM 2013, it’s been replaced by the mail synchronisation functionality which you can configure through the settings > email section of the tool. If I understand correctly you should be able to point that at GMail.

I did an intergration with Hotmail but I used a local Outlook Client to do the actual synchronisation.

… the training info for CRM 2013 I’d been through so far said that email router was being deprecated in favour of the new email synchronisation functionality in CRM 2013 – that email sync would be “baked into” CRM 2013 rather than needing the separate email router component.

Checking it says: –

Server-side synchronization connects Microsoft Dynamics CRM with one or more Exchange servers or POP3 servers to set up incoming email, and one or more SMTP or Exchange servers to set up outgoing email”

10) Microsoft Dynamics CRM 2013 Customization New Features

10.1   Supported extensions for Microsoft Dynamics CRM

Customizations using Microsoft Dynamics web application

                Customizations using the Microsoft Dynamics CRM SDK

                 Support for .NET Framework versions

                Unsupported customizations

t’s certainly supported to create a stored procedure that reads data for the CRM Organizational Database; as long as it’s outside the CRM Org Database itself (and not in the MSCRM_CONFIG either)

11) Background Process Navigation in CRM 2013

You may notice that background process navigation in CRM 2013 does not appear by default. Here’s how you can turn it on. (Missing the ability to navigate to background processes in your #CRM2013 records? Roberto Nocera’s insight: Add executed workflow t…

12) Microsoft Dynamics CRM 2013 – Business Process Flow

13) New Microsoft Dynamics CRM release adds social capabilities to enable amazing customer experiences

UPD 07/05/2014  :

Microsoft Social Listening – новий сервіс для моніторингу
Компанія Майкрософт оголошує про офіційний випуск з 1-го Травня хмарного сервісу для моніторингу та аналізу соціальних мереж і публічних джерел інформації – Microsoft Social Listening. Дане рішення є природним розширенням функціональності Microsoft Dynamics CRM.Microsoft Social Listening включає в себе компоненти і функціональні можливості, призначені для прослуховування, моніторингу, виявлення і пошуку публічно доступного вмісту соціальних мереж, документів і записів на 5 основних і 14 додаткових мовах.

Джерела для пошуку:
• Тільки публічні пости (тобто повідомлення, призначені тільки для друзів не будуть доступні для аналізу)
• Блоги: пости на і блоги з WordPress.
• Twitter: всі публічні пости.
• Facebook: публічна відкрита інформація (якщо інформація опублікований тільки для певного кола, вона не буде доступна для пошуку)
• Videos: коментарі до відео на

14) Dynamics CRM 2013: Diving into the sales pipeline – Pt.2

15) Microsoft Dynamics CRM Compatibility List

16) Install CRM 2013 Server and Reporting Extensions with Minimum Permissions and No Internet.

17)This is an excellent white paper which explains the security model used in CRM and goes through some scenarios to show how it works and the implications of the setup

CRM 2013 – White Paper – Scalable Security Modeling with Microsoft Dynamics CRM 2013

18)Using real-time (synchronous) workflows in Dynamics CRM 2013

19) What’s New in Microsoft Dynamics CRM 2013 For Administrators: Editable Tooltips

20) I find the navigation on Dynamics CRM 2013 a bit hard to get used to. I liked the side bar links on 2011. Does anyone agree with me? Maybe its just a matter of time.


21) How to upgrade MS CRM 2011 to MS CRM 2013?

22) Get the information when you need it: The book covers large list of topics.
We will be updating the book with videos and new content so check back often.

23) Scalable Security Modeling with Microsoft Dynamics CRM 2013

This paper describes how security modeling features in Microsoft Dynamics CRM 2013 for authorization work at scale, the implications associated with these features functioning at high volumes, and guidance on common and recommended usage patterns for modeling Microsoft Dynamics CRM 2013 security at scale, incorporating teams as appropriate.

24) Microsoft Dynamics CRM Support Lifecycle

25)  Microsoft Dynamics CRM 2013 favorite features emerging from the partner channel


2 Comments (+add yours?)

  1. Trackback: CRM 2013 – Some good links from Roman’s CRM blog | Hosk's Dynamic CRM Blog
  2. Trackback: CRM 2013 – Some good links from Roman’s CRM blog - Hosk's Dynamic CRM 2011 Blog - Microsoft Dynamics CRM - Microsoft Dynamics Community

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