Some materials about CRM 2011

1.Lead Management in Microsoft Dynamics® CRM 2011
by Ann Cowgill

2. CRM 2011 Outlook Client: New Features You Should Check Out 

3. Role-Based Forms in Dynamics CRM 2011 and Best Practices for Implementation (by Deepak Naik)

How many times do you get a request for a customized user experience where the client does not want all users in the organization to be able to view or edit all the information available on a form?

4.   http://www.dynamicscrmtrickbag.com/2011/10/10/business-processes-book-installment-12-calling-a-crm-2011-dialog-with-a-dynamic-url/    – Business Processes Book Installment

5.  Calling a CRM 2011 Dialog with a Dynamic URL
by Richard Knudson

6.Shared by Ben Hosking – How to convert an SQL statement into a XML file

7. Set Personal Options for Dynamics CRM 2011 Outlook Client

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