All about CRM Email Router…

2) How to implement Logging for the Microsoft CRM 4.0 E-mail Connector
3) CRM 4.0 E-Mail Connector Logger Tool
4) Microsoft Dynamics CRM 4.0 E-mail Router troubleshooting guidelines
5) Troubleshooting the Microsoft Dynamics CRM E-mail Router1
    My error – #26090 – An error occurred while opening mailbox <mailbox>@<domain>.com. System.Net.WebException: The request failed with HTTP status 403: Forbidden. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.Crm.Tools.Email.Providers.ExchangeServiceBinding.GetFolder(GetFolderType GetFolder1) at Microsoft.Crm.Tools.Email.Providers.ExchangeWSConnector.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.InitExchangeConnector() at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.OpenMailbox() at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()
 
7) Issue with Email Router v4.0
 
8) Emails sent multiple times by the Email router
Spain source –  http://crmtoall.blogspot.com/2010/06/correos-electronicos-enviados-varias.html
There are some cases in which the Email Router sends an email more than once, and this post will try to answer the question why the CRM service performs this operation so "unexpected."
Imagine that I create a normal email CRM as follows:
Where "Test 1" and "Test 2" are contacts of the company and therefore have e-mails within the domain, but one of the two contacts have the mail incorrectly on the CRM (wrong to create the same) .
By sending this e-mail, the Email Router will try to deliver this mail to the Exchange, but this return an error "User unknown" as one of the addresses of the domain does not exist. This really does not mean that the email has not come off, but simply could not be delivered to one of the recipients, but the rest of it will target it correctly.
This error is returned by the Exchange causes the CRM E-mail is marked as failed, so to attempt to send again.
That is why the recipients of this email will be sent this E-mail more often.
To fix this, you must enter the correct email address or revise the parameters of the Email Router in relation to repetition errors.
For the Email Router setup, I recommend the SDK in the article "Outbound Provider Configuration Settings":
http://msdn.microsoft.com/en-us/library/cc906239.aspx
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: